Privacy Policy

PRIVACY NOTICE

 We have updated our Privacy Notice to reflect changes in data protection regulation (GDPR) and to ensure transparency about how we use your personal information.

Our privacy notice includes:

  • Information about Butterfly Touch Therapies Limited
  • What is personal data?
  • What information we collect about you
  • How will we use information we hold about you
  • Marketing preferences
  • Data retention
  • Your rights
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us
  • Complaints
  • Security

1.Information about Butterfly Touch Therapies Limited

Butterfly Touch Therapies is the trading name of Butterfly Touch Therapies Limited are a UK Private Limited Company, registered at Companies House the registrar of Companies for England and Wales.

Butterfly Touch Therapies Limited Company Number is: 11194385

Butterfly Touch Therapies Limited trading address is:

67 Duke Street

Darlington

Co. Durham

DL3 7SD

United Kingdom

2. What is personal data?

Personal data is information relating to an identified or identifiable natural person, such as name, age, address, date of birth, gender and contact details.

Personal data may contain information also known as sensitive data. This information may be relating to an individual’s health, racial or ethnic origin, religious or philosophical beliefs, trade union membership, political opinions, genetic and biometric data, or data relating to sexual orientation. Data relating to criminal convictions and offences are also knows considered as sensitive data.

3. What information do we collect about you?

We collect information about you when you purchase an on-line course or book a face to face training course. We also collect information about you when you book in for a therapy treatment. Website usage information is collected using cookies.

We will process the categories of data below for the performance of our contact or services with you and if you agree, to email you about other training courses and services we think may be of interest to you. Where you require it, we will also use the information to respond to any requests from you about services we provide and to process complaints.

Personal data such as:

  • Name
  • Date of birth
  • Gender
  • Address
  • Email address
  • Telephone number
  • Business name
  • Personal data such as health and medical conditions

If you object to the collection, sharing and use of your personal data we may be unable to provide you with our training courses and services.

4. How will we use the information about you?

We collect information about you for the performance of our contract with your to provide our training courses or therapy services.

Butterfly Touch Therapies Limited will not share your information for marketing purposes with companies outside of Butterfly Touch Therapies Limited.

5. Marketing

Butterfly Touch Therapies Limited may at times contact you about other training courses and therapy services. If you have consented to receiving marketing, you may opt out later.

You have a right at any time to stop us from contacting you for marketing purposes.

Butterfly Touch Therapies Limited will not share your information with third parties for their own marketing purposes without your permission.

If you no longer wish to be contacted for marketing purposes, please call us on: +447712703753 or +61404409330 or email marie@butterflytouchtherapies.com

6. Data retention

For insurance requirements we will retain your personal data at the end of any contractual agreement for a period of 3 years for training courses and for 10 years for therapy services. For UK tax purposes we are required to retain personal data for 4 years.

Where you or law enforcement agencies inform us about any active investigation or potential criminal prosecution, we will comply with legal requirements when retaining this data.

7. Your rights

Your rights are known as Individual Rights under the Data Protection Act 2018. Your rights are detailed below:

  • The right to be informed about the personal data being processed
  • The right of access to your personal data
  • The right to object to the processing of your personal data
  • The right to restrict the processing of your personal data
  • The right to rectification of your personal data
  • The right to erasure of your personal data
  • The right to data portability (to receive an electronic copy of your personal data)
  • Rights relating to automatic decision making including profiling

The retaining of data is necessary where required for contractual, legal or regulatory purposes.

In rare exceptional circumstances we may need to retain your data for longer. As an example, if we are defending ourselves in a legal dispute or as required by law or where evidence exists that a future claim may occur.

8. Access to your information and correction

If you require a copy of some or all of your personal information, please email marie@butterflytouchtherapies.com or write to us at Butterfly Touch Therapies Limited, 67 Duke Street, Darlington Co. Durham DL3 7SD United Kingdom.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information your think is inaccurate.

9. Cookies

Cookies are text files placed on your computer to collect standard internet log information such as how long visitors stay on our website. This information is used to track students and visitors using the website and training courses and to compile statistical reports on website activity.

For further information visit www.google.com/policies/technologies/cookies

You can also set your browser not to accept cookies and the above websites will guide you through how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

10. Other websites

Our website may contain links to other websites. This privacy policy is only applicable to Butterfly Touch Therapies Limited website and we are not responsible for cookies or privacy policies for these websites. When you link to other websites you should read their own privacy policies and cookies policy.

11. Changes to our privacy policy

In order to be compliant with regulations we keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 22nd May 2018.

12. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

T: +447712703753 or +61404409330

E: marie@butterflytouchtherapies.com

13. Complaints

If you wish to make a complaint or are dissatisfied with the way we process your personal data please contact us using the details above. You also have the right to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO). The ICO can be contacted via its website which is https://ico.org.uk/concerns/, by live chat or by calling their helpline on 0303 123 1113.

Butterfly Touch Therapies is subscribed to the ICO register under number A8332700

14. Security

We are committed to ensuring that your information is secure with us. We use many tools to make sure that your information and communication with us remains confidential and accurate in order to protect you and us.